Last updated: February 14th, 2026
Plantlifedk operates this store and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“the Services”). Plantlifedk is powered by Shopify, which allows us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal data.
Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term “personal data,” we refer to information that identifies, relates to, or can reasonably be linked to you or another person. Personal data does not include anonymous information or information that has been anonymized so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including information derived from such personal data:
Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction data, payment method, payment confirmation, and other payment information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including information you include in your communications with us, such as when you submit a customer support request.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you engage with or navigate through the Services.
We may collect personal data from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we use them to enable certain technologies or when they collect or process personal data on our behalf.
From our partners or other third parties.
Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:
We use your personal data to deliver the Services to you, including fulfilling our contract with you, processing payments, preparing your orders, remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, handling shipments, enabling returns and exchanges, allowing you to leave reviews, and creating a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal data to better tailor and improve the Services.
We use your personal data for marketing and promotional purposes, such as sending marketing emails, SMS messages, or postal communications, and showing you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or act on potential fraudulent, unlawful, unsafe, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and create an account, you are responsible for protecting your account information. We strongly recommend that you do not share your username, password, or other login details with anyone.
We use your personal data to provide customer support, respond to you, deliver effective Services, and maintain our business relationship with you.
We use your personal data to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities; to investigate or participate in civil, potential, or actual litigation or other adversarial proceedings; and to enforce or investigate potential violations of our Terms or policies.
Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances include:
To Shopify, vendors, and other third parties that perform services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, order preparation and shipping).
To business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to support personalized ads across third-party services based on your online activity across various shop owners and websites. These partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising based on your online activity across different shops and websites.
When you request, direct, or otherwise consent to us sharing certain information with third parties, such as for sending you products or through your use of social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations (including subpoenas, search warrants, and similar requests); to enforce applicable terms or policies; and to protect or defend the Services, our rights, and the rights of our users or others.
The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Information you submit via the Services is transferred to and shared with Shopify and third parties, which may be located in countries other than your own, to deliver and improve the Services.
To protect, develop, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, along with data from other shop owners and Shopify. To deliver these enhanced features, Shopify may use personal data collected about your interactions with our store, other stores, and Shopify. In these cases, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights concerning the use of your personal data for these purposes.
For more information about how Shopify uses your personal data and the rights you may have, you can visit Shopify’s Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal data here: Link to Shopify’s privacy portal.
The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should read their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation on their use by us or a third party. Our inclusion of such links does not imply endorsement of the content of such platforms or their owners or operators, unless stated on the Services.
The Services are not intended for use by children, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as defined under applicable law) personal data of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you submit to us may not be secure during transmission. We recommend that you avoid using unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal data depends on various factors, such as whether we need the information to maintain your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute and apply only in certain circumstances, and in some cases, we may deny your request to the extent permitted by law.
Right to access/know: You may have the right to request access to the personal data we hold about you.
Right to delete: You may have the right to request that we delete personal data we hold about you.
Right to correct: You may have the right to request that we correct inaccurate personal data we hold about you.
Right to portability: You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
Communications preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
If you live in the UK or the European Economic Area (EEA), and subject to local exceptions and limitations, you may exercise the following rights in addition to those described above:
Object to processing and restrict processing: You may have the right to ask us to stop or limit our processing of personal data for specific purposes.
Withdraw consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent. Withdrawal does not affect the lawfulness of prior processing based on your consent.
You may exercise these rights where indicated in the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal data and the rights you may have related to data processed by Shopify, visit https://privacy.shopify.com
We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request, as permitted or required by law. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf. Before accepting a request from an agent, we may require proof that you have authorized the agent to act on your behalf and may require you to verify your identity with us directly. We will respond to your request within the time required by applicable law.
If you wish to complain about how we process your personal data, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us or by submitting your complaint to your local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here.
Please note that we may transfer, store, and process your personal data outside the country where you live.
If we transfer your personal data out of the European Economic Area (EEA) or the UK, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country that has been deemed to provide an adequate level of protection.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by law.
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, you may call us or email contact@plantlifedk.com. In accordance with applicable data protection laws, we are the data controller of your personal data.
Plantlifedk
FR484120_01NWLI
